Terms of Service

Last updated: June 4, 2025

MD Market Labs ("MDML," "we," "our," or "us") provides patients and practice partners with appointment reminders, treatment updates, growth and health tips, promotional offers, and general clinic information via SMS (the "Service"). By opting into our SMS Service, you ("you" or "Subscriber") agree to the terms and conditions described below.


1. Opt‑Out Instructions

You may cancel the SMS Service at any time by texting STOP to our shortcode. After we receive your STOP request, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.


2. Rejoining Instructions

If you wish to rejoin, simply opt in again using our initial sign‑up method (e.g., via our website form, lead‑capture pages, or in‑clinic registration). Upon re‑enrollment, we will resume sending SMS communications to you.


3. Help Instructions & Support

If you experience issues with the messaging program, reply with the keyword HELP for additional assistance, email us at [email protected], or call (888) 344‑8709.


4. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.


5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your interactions with MDML. Please contact your wireless provider for details about your text or data plan.


6. Privacy

For information about how we collect, use, and protect your personal data, please review our Privacy Policy at https://mdmarketlabs.com/privacy‑policy.


7. Compliance With Industry Standards

Our SMS Service fully complies with CTIA guidelines and industry best practices for mobile messaging.


8. Legal Compliance

By subscribing to the SMS Service, you agree to comply with all applicable local, state, and federal laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA) and CAN‑SPAM Act.


9. Modifications to These Terms

We may modify these Terms of Service at any time. Any changes become effective immediately upon posting the revised Terms on our website. Your continued use of the Service constitutes acceptance of those changes.


10. Contact Us

If you have questions about these Terms or the SMS Service, please email [email protected] or call 949-596-3946.


By opting in to MD Market Labs' SMS communications, you acknowledge that you have read, understood, and agree to these Terms of Service.

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